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Privacy Policy for realrouhani.com

1. Introduction

At realrouhani.com (“we”, “us”, or “our”), we are firmly committed to protecting and respecting your privacy and personal data. We recognize the importance of ensuring transparent practices surrounding the collection, use, and sharing of personal information. As part of our dedication to privacy and data protection, we comply with all applicable data privacy laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

This Privacy Policy outlines how we collect, use, process, and share your personal information when you visit or interact with realrouhani.com. We prioritize your rights and strive to give you control over your information.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to personal data collected through your use of realrouhani.com, including any related communications or services provided via the site. For the purposes of applicable privacy laws, we are the “data controller” of your personal data, meaning we determine the purposes and means of processing such data.

3. Categories of Data Processed

We may collect and process the following categories of personal information:

a. Usage Data

– Information about your interactions with realrouhani.com, including browser type, IP address, referring/exit pages, session statistics, and other diagnostic data.

b. Account Data

– Information you voluntarily provide when signing up for an account, including your full name, mailing address, email address, and phone number.

c. Profile Data

– Information related to your profile and preferences, including purchase history, interests, and behavioral data based on your activity on the site.

d. Communication Data

– Records of any correspondence with us, including contact forms, customer support inquiries, and related communication history.

e. Technical Data

– Information about the devices you use to access our website, such as device type, operating system, screen resolution, browser version, and system configurations.

f. Transaction Data

– Payment-related data and delivery details, including billing address, shipping address, order history, and receipts. We do not store full card/payment details; these are managed securely through third-party processors.

g. Preference Data

– Information about your marketing preferences, subscription settings, and stated product interests.

4. Legal Bases for Processing

We process your personal data only where there is a valid legal basis under applicable laws. These include:

– Consent: Where you have provided clear consent for the specific processing purpose (e.g., receiving marketing communications).
– Contractual Necessity: Where processing is necessary to fulfill a contract with you, such as delivering products or services.
– Legal Obligation: Where we must comply with a legal or regulatory requirement.
– Legitimate Interests: Where we have a legitimate business interest that does not override your fundamental rights and freedoms, such as ensuring website security or improving services.

5. Your Rights

If you are located in the EU, EEA, UK, or California, you have specific rights regarding your personal data:

– Right to Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure: You may request that we delete your data under certain circumstances.
– Right to Restrict Processing: You may ask us to suspend processing of certain data.
– Right to Data Portability: Upon request, we will provide your data in a structured format to enable its transfer to another provider.
– Right to Object: You may object to processing based on legitimate interests or to direct marketing.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement technical and organizational safeguards to protect your personal data from unauthorized access, misuse, alteration, or loss. These include:

– End-to-end encryption during transmission and secure storage solutions
– Role-based access control and strong authentication protocols
– Routine data backups and system monitoring
– Staff privacy training and restricted access to sensitive information

While we make every effort to secure your data, no system is completely infallible. We continually assess and improve our security practices.

7. International Transfers

If your data is transferred outside of your jurisdiction, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or other mechanisms as allowed under data protection law. Users accessing services from outside of their home jurisdiction should be aware that their data may be transferred and stored in compliance with applicable regional laws.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, including:

– Usage Data: Up to 12 months for analytics and diagnostics
– Account & Profile Data: Retained for the duration of your account plus 6 months
– Transaction Data: Retained for legal and tax purposes for up to 7 years
– Communication Data: Retained up to 2 years for customer service and dispute resolution
– Consent records: Retained for as long as necessary to demonstrate compliance

After these periods, data is securely deleted or anonymized unless further retention is required by law.

9. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience on realrouhani.com. Cookies are small text files stored on your device that help us remember preferences and understand user behavior.

Types of cookies we use:

– Essential Cookies: Required for core site functionality (authentication, navigation)
– Functional Cookies: Enhance personal experience by remembering preferences
– Analytics Cookies: Collect aggregate anonymous data on site usage
– Performance Cookies: Help assess system performance and troubleshoot issues

10. Cookie Management and Compliance

You can manage your cookie preferences at any time via your browser settings or any cookie consent tool made available on our website. Under GDPR and CCPA, you have the right to opt-out of non-essential cookies and tracking. California residents may also use the “Do Not Sell or Share My Personal Information” link where applicable.

11. Children’s Privacy

realrouhani.com is not directed to or intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian who believes we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] so that we may delete the information.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any substantial changes will be communicated via the website or by direct communication where feasible. Continued use of realrouhani.com after such updates constitutes acceptance of the revised policy.

13. Contact

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data handling practices, you may contact us at:

Email: [email protected]

We are fully committed to complying with applicable privacy laws and to transparency regarding our data processing practices. Please do not hesitate to contact us with any privacy-related inquiries.